Corporate Contacts

Sales / General Information

For more information on our company and products.
1.800.908.8726 (+1 214.379.6000)
You can also Contact us here.

Orders

Order entry can assist with the placement of an order or checking the status of an existing order.
1.800.908.8726 (+1 214.379.6000) Option 3
Fax: 214.379.6090
Domestic Orders: Click here.
International Orders: Click here.
Service Parts or Consumables & Accessories: Click here.

Culinary

Chefs can assist with culinary inquiries and menu assistance.
1.800.908.8726 (+1 214.379.6000) Option 8
Fax: 214.379.6073
You can also Contact us here.

Marketing

The marketing department can provide marketing information and materials.
1.800.908.8726 (+1 214.379.6000)
Fax: 214.379.6073
You can also Contact us here.

Customer Service

Service will troubleshoot the oven over the phone and arrange a service call if needed. Be sure to have the serial number available.
1.800.908.8726 (+1 214.379.6000) Option 1
Fax: 214.379.6085
You can also Contact us here.

Warranty

The warranty department can assist with inquiries on warranty status.
1.800.908.8726 (+1 214.379.6000) Option 4
Fax: 214.379.6085

Credit & Collections

Credit and collections can assist with inquiries regarding credit memos and invoices.
1.800.908.8726 (+1 214.379.6000) Option 5
Fax: 214.379.6087
You can also Contact us here.

Shipping Information

The traffice department can assist with shipping dimensions, pricing information, and freight issues.
You can also Contact us here.

Human Resources

1.800.908.8726 (+1 214.379.6000) Ask to speak with the human resources manager.
Fax: 214.379.6073
You can also Contact us here.